1 Reply Latest reply on Aug 22, 2014 6:01 AM by JJMack

    Photoshop CC (2014) crashes when launched -.-

    afonsof31

      I installed the creative cloud, and then the adobe photoshop cc, on WIN8. Everything was going well until I launched photoshop... It crashed. I tried again, turned off my computer, reinstalled it and the same happened.

      Can you help me, please?

        • 1. Re: Photoshop CC (2014) crashes when launched -.-
          JJMack Most Valuable Participant

          Look at you Windows 8 reliability History Photoshop critical events reports see where Photoshop is crashing.  Often you will find it may be in something like your display adapter's device drivers.  Installing newer updated drivers in cases like that may resolve the problem.  You need to get information about where Photoshop is failing.

           

           

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