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1. Re: need to re-install acrobat pro
Sabian Zildjian Aug 22, 2014 1:13 PM (in response to triplemp)...and the problem is??
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2. Re: need to re-install acrobat pro
birdman alcatraz Aug 22, 2014 7:14 PM (in response to Sabian Zildjian)The person wants to know how to do it
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3. Re: need to re-install acrobat pro
Test Screen Name Aug 23, 2014 12:09 AM (in response to birdman alcatraz)Well, the same way you first installed it. Really need to know the specific problem. Something goes wrong? Error message? Lost the disk? Lost the serial number?
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4. Re: need to re-install acrobat pro
birdman alcatraz Aug 23, 2014 9:07 AM (in response to Test Screen Name)Tried installing.... can you send me a link to download. I have a serial number
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5. Re: need to re-install acrobat pro
Test Screen Name Aug 23, 2014 1:10 PM (in response to birdman alcatraz)What version? And Acrobat Standard or Pro?
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6. Re: need to re-install acrobat pro
birdman alcatraz Aug 23, 2014 5:01 PM (in response to Test Screen Name)Please send a link to download Adobe Acrobat Pro XI.
I have had pc reformatted and need to reinstall. I have a serial number whivh I pay a subscription for.
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7. Re: need to re-install acrobat pro
birdman alcatraz Dec 2, 2014 4:58 AM (in response to birdman alcatraz)Hi,
I subscribed to have a service of Adobe Acrobat Pro from 05/08/2014
Sometime during my 1 Year subscription, my computer crashed and after restoring I could not re-download Adobe Pro XI
The year subscription is now up on 05/08/2014 and yet I continue to be billed subscription fees.
I ask that this subscription be cancelled and my details removed from your system.
I also request that I be re-imbursed my mones since the 1 year subscription ended around 05/08/2014.
As can be seen below, no assistance was provided in restoring my version of the software.
My Serial number is:
Serial: 1118-1087-6286-7107-4837-3373
Please advise
Regards
Jurgen Hansen
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8. Re: need to re-install acrobat pro
Bill@VT Dec 2, 2014 8:31 AM (in response to birdman alcatraz)http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html This time, please backup the download to a CD or backup HD. You should do this with any software you download and have paid for. Do not expect the link to be there forever. Many folks are finding this out the hard way for older versions.
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9. Re: need to re-install acrobat pro
birdman alcatraz Dec 2, 2014 9:11 PM (in response to Bill@VT)Please discontinue service & billing !
I followed instructions to discontinue in plans & subscriptions but I have no option in this area to do this. Please can I get some assistance to do this.
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10. Re: need to re-install acrobat pro
birdman alcatraz Dec 4, 2014 1:06 AM (in response to Bill@VT)Hi,
Can somebody pleas get me through to Adobe to discuss billing please !
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11. Re: need to re-install acrobat pro
Test Screen Name Dec 4, 2014 1:08 AM (in response to birdman alcatraz)You have to use the CHAT link in support. You aren't talking to Adobe here.
Tip: to get CHAT be sure to fill in accurately what area your problem relates to and choose Still need help.
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12. Re: need to re-install acrobat pro
csrothwec Dec 4, 2014 1:57 AM (in response to triplemp)I have just had another go at downloading Adobe Pro after I could not get the thing to open when I first downloaded a few weeks ago and I then uninstalled it.
After downloading this time, I tried to open/access again and...hey! it would not open!
I have now uninstalled it (Adobe X) again and this time for good. I shall carry on using my basic Adobe package/annual subscription and shall check out other PDF readers/converters instead.



