What computer operating system is your Premiere Elements 12 running on?
Have you updated 12 to the 12.1 Update using the opened project's Help Menu/Update? If not, please do so.
Where are you trying to import this .mp3 files...into a Premiere Elements 12/12.1 project Expert or Quick workspace or into the Elements Organizer 12 Slideshow Editor?
Is this music from iTunes? Is the file extension m4a or actually .mp3. If iTunes music, please take the file into iTunes and convert it to a .wav file.
Do you know how to do that? If not, I will post step by step instructions for doing that.
We will be watching for your follow up.
What computer operating system is your Premiere Elements 12 running on? 7 ultimate home
Have you updated 12 to the 12.1 Update using the opened project's Help Menu/Update?
Elements Organizer 22.214.171.124
Core Version: 12.1 (20140303.12.1.49334)
Language Version: 12.0 (20130925.r.43436)
Catalog Name: Adobe Elements 12
Catalog Location: C:\Users\SKI\AppData\Roaming\Adobe\Elements Organizer\Catalogs\Adobe Elements 12\
Catalog Size: 136.1MB
Catalog Cache Size: 1.6GB
Operating System Name: Windows 7
Operating System Version: 6.1
System Architecture: Intel CPU Family:6 Model:7 Stepping:10 with MMX, SSE Integer, SSE FP
Built-in Memory: 5.9GB
Free Memory: 1.6GB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: 7.75
Adobe Reader Version: 11.0
Adobe Acrobat Version: 10.1
CD and DVD drives:
F: (ATAPI iHAS224 BUS: 2 ID: 2 Firmware: A)
G: (PLDS DVD+-RW BUS: 2 ID: 2 Firmware: DH-16A6S)
Where are you trying to import this .mp3 files...into a Premiere Elements 12/12.1 project Expert or Quick workspace or into the Elements Organizer 12 Slideshow Editor? Elements Organizer 12 Slideshow Editor
Is this music from iTunes? Is the file extension m4a or actually .mp3. mp3 From Amazon
Do you have other .mp3 files from Amazon that will import into Premiere Elements 12 on Windows 7 64 bit? Just trying to find out if the issue is
specific for this one file or extends for others. Even though you have purchased the music from Amazon, is it described as coming with protection that
limits your use of it?
Even though you are having problems with this .mp3 in the Elements Organizer 12 Slideshow Editor, can you import this .mp3 file from its computer hard drive location into Premiere Elements 12 Expert workspace with Add Media/Files and Folders to get it to Project Assets and from
there to one of the audio tracks?
Depending on your results with the above, consider converting the .mp3 to .wav in iTunes.
Open iTunes to Music
File Menu/Add File to Library
Edit Menu/Preferences/General and its Import Settings Tab
Click on the Import Settings Tab to open the Import Settings dialog
In the Import Settings dialog, set Import Using to "WAV Encoder" and close out of there.
In iTunes/Music/Songs, right click your .mp3 file, select Create WAV Version
Then right click the WAV version created, select Copy, and then paste the wav to the computer desktop.
Then check out the .wav to determine if it will import in the Elements Organizer 12, Slideshow Editor, and also in the Premiere Elements 12 Expert workspace.
We will be watching for your results.
Please also refer to my 3 for procedure details.
I believe your answer is going to be in converting the .mp3 from Amazon into the .wav file.
I have run into problems recently in the Elements Organizer 12 where trying to add .mp3 files into the Elements Organizer 12 Slideshow Editor shuts down the Elements Organizer 12.
My usual remedies, deleting the Elements Organizer settings file and/or creating a new catalog, have not been coming to the rescue.
What seems to be working consistently is converting the .mp3 to .wav in iTunes. Been working every time.
Looking forward to your results.