0 Replies Latest reply on Aug 23, 2014 6:17 PM by Philippe1111

    Hello, anyone could help me with an activation issue?


      I purchased a lightroom license but when trying to activate it I got a message telling me I have reached the number of allowed licenses (when I never tried to install it before and the lincese was meant to be new.

      I contacted the support indicated in the message redsupport@arvatousa.com and was answered only one of the 3 messages I sent with a message telling me they are investigating! That was 10 days ago!!!!

      I tried to find some support on the adobe website but there is no way to contact someone as the questions loop back to the support homepage all the time.

      I am very unpleased with this purchase and the poor support we get from adobe. Would like to stop this purchase and give back my license.

      Anyone could help with this issue?