0 Replies Latest reply on Aug 23, 2014 6:17 PM by Philippe1111

    Hello, anyone could help me with an activation issue?

    Philippe1111

      I purchased a lightroom license but when trying to activate it I got a message telling me I have reached the number of allowed licenses (when I never tried to install it before and the lincese was meant to be new.

      I contacted the support indicated in the message redsupport@arvatousa.com and was answered only one of the 3 messages I sent with a message telling me they are investigating! That was 10 days ago!!!!

      I tried to find some support on the adobe website but there is no way to contact someone as the questions loop back to the support homepage all the time.

      I am very unpleased with this purchase and the poor support we get from adobe. Would like to stop this purchase and give back my license.

      Anyone could help with this issue?

      Thanks