If you still have the older versions installed iInstead of opening the old docs in CC2014, try exporting the docs to IDML format and reopen that in CC2014 and resave with a new name. It seems to help in most cases.
Thanks. But this is a temporary solution for the current doc problem (one which I am using). But it doesn't address nor fix the problem with the app. I pay money to use the most current version, I would like that version to work properly.
Chronic crashing is a symptom of a software conflict on your system. Do you have any non-adobe plugins installed, including a font manager auto-activation plugin?
It's the index markers in the older docs that I am using that's causing the crashing. I know that, and am already fixing. It's not that indesign crashing that's the reason for the post, it's the losing my presets and preferences and reopening to a dark interface screen that's my problem. It's just frustrating. I go to a lot of effort to get things the way I like them, which is why I want to the issue fixed.
What I need is a solution to the preference reset problem.
I have blurb book creator installed, but I'm positive this issue predates that. I believe I've had the problem since my last update, it's just now It's really getting on my nerves.
So I spent a little time on Chat with Adobe Support this morning, and they advised me to Safe Boot and Repair permission. I'm not 100% sure this has worked. But it did solve the problem with the crashing files. I'll repost the next time I crash if my Preferences default or not.
Thanks again for your responses and attempts to help.