Adobe Send. It sounded marvelous, Just what I wanted to transfer large files. So I subscribed. Then I came to use it. Either the field selections would not function, or they took me to the Adobe Docs Solutions page, in cluding when I selected "My account". Repaying the account made no difference. So now, I've paid twice, and got nothing. What's up Adobe?
I'm sorry that you are experiencing problems using Adobe Send. If you could provide us with details about the field selections not functioning, I can try to assist. Please explain exactly what you did, and what happened. If you can take and post screenshots, that would be very helpful.
In the meantime, please call our Customer Support line (1 (800) 833-6687) and ask them to cancel your duplicate subscription.