1 Reply Latest reply: Aug 28, 2014 11:37 AM by Frank Stokes-Guinan RSS

    Installation

    CarolJ59 Community Member
    CarolJ59 Aug 25, 2014 3:50 AM

      i I downloaded Adobe Sketch version 1.1. It won't open and is marked as waiting. Why?

        • 1. Re: Installation
          Frank Stokes-Guinan Adobe Employee
          Frank Stokes-Guinan Aug 28, 2014 11:37 AM (in response to CarolJ59)

          Likely an issue with the iPad's interaction with the App Store. I've seen this occasionally on my own device with other apps. Unfortunately, the only workaround I've seen is to reboot the iPad. (Hold down the side power key to turn it off. Wait a little bit, then do the same thing to turn it back on.)

           

          Hope that helps,

          Frank

          Sketch Engineering