-
1. Re: Photoshop CS5 Extended - Not starting after many years of use.
Nancy O. Aug 25, 2014 2:20 PM (in response to Maryam Sharifi)Corruptions can and do occur. Try restoring preferences.
FAQ: How do I reset my preferences?
Nancy O.
-
2. Re: Photoshop CS5 Extended - Not starting after many years of use.
Maryam Sharifi Aug 25, 2014 2:45 PM (in response to Nancy O.)Dear Nancy,
Removing the Preference file has worked. Thank you so much for the reply. And a speedy reply at that. Very grateful.
Maryam
-
3. Re: Photoshop CS5 Extended - Not starting after many years of use.
Maryam Sharifi Aug 25, 2014 3:22 PM (in response to Maryam Sharifi)I have tried to upload the corrupt file but does not seem to be receiving the zip file.
I would like to help by sending the feedback to the Photoshop team, maybe you could forward me the link, please
Respectfully Yours,
M
-
4. Re: Photoshop CS5 Extended - Not starting after many years of use.
Nancy O. Sep 6, 2014 12:01 PM (in response to Maryam Sharifi)This user-to-user forum doesn't accept email attachments. Besides, Adobe engineers don't lurk in these forums.
Nancy O.
-
5. Re: Photoshop CS5 Extended - Not starting after many years of use.
station_two Sep 6, 2014 12:04 PM (in response to Nancy O.)…besides, a corrupted preferences file is trivial. Adobe would be overwhelmed if they looked at even a tiny percentage of them.
-
6. Re: Photoshop CS5 Extended - Not starting after many years of use.
Chris Cox Sep 6, 2014 12:11 PM (in response to station_two)We do look at a lot of preferences corruption issues, and constantly make changes to solve what we find.
That being said, CS5 is several versions behind the current release and doesn't have a lot of the fixes/changes that we've already made - so the corrupt preferences wouldn't be too useful.




