Your issue has been escalated to the concerned Team. The case # for escalation is 0213633320. You shall be contacted & informed about the resolution status.
My blood pressure is really starting to climb here, I have now got a notification from my bank that the money for a full one year complete subscription has been taken from my account, yet no e-mail, no download and no subscription in my account section, I am aware my issue is supposedly with the "concerned team" but it is completely ridiculous that it has gotten to the point where my money has been taken, and I am still left without a product! What is going on?!
Hi, I'm having the same issue as Ramon54321.
Payment processed but error in processing order - bank has sent me a notification saying the amount has been made but there's an error message, and there is no records in my account.
Need the software for my work urgently. Also need a receipt of the payment made.
Kindly assist and revert to me soonest, at my email firstname.lastname@example.org
This morning I received an e-mail saying thank you for the registration. I now have access to the products, I am not sure how or why this happened, but it works for now.