2 Replies Latest reply on Aug 27, 2014 11:59 AM by jaukofer

    i just bought the student version of creative cloud last night, it says the payment went through and everything, but every time i try to open a program it asks me if i'd like to start the trial version or enter a serial number. i dont know how to fix this

    jaukofer

      does having creative cloud mean you have to use a trial version every month or something? i need these programs for school so can someone please help me figure out why when i click on something like "photoshop" to launch the program, a window comes up asking me to sign in and then when i click sign in it asks me if i want to start the trial or enter a serial number...