I am unable to log in to the 'help' section in photoshop.
When I click on it, it opens but then the screen goes black.
I entered my Adobe user name and password and I get a 'clock' image and I cannot log in.
I changed my password and it still does not work.
What do I do?
When I use F1 or Photoshop menu Help>Photoshop Online Help... . My default Web Browser start up on this link Photoshop Help | Photoshop Help.
My default Web browser also start up when I use menu Help>Photoshop Support center... on this page Learn Photoshop, get help and support | Adobe Photoshop CC
My default Web browser also start up when I use menu Help>Browas Add-Ons... on this page https://creative.adobe.com/addons?pp=PHSP&ppv=15.1&locale=en
You also failed to note which version of Photoshop and your machine environment.
It may be that there is a problem with you system configuration that executing a URL does not open a web browser.
You wrote it opens but the screen goes black. Can you see what application opes? It should be a web browser or a new tab in a currently running web browser...
You also wrote you enter your Adobe user name and password and get a clock. You failed to state where you entered your Adobe Name and password.
How did you change you password?
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