Can you post one of the image files for me to examine?
Have you tried File>Open As>Tiff from within photoshop cs5?
Can you see the tif file extension in windows explorer?
I can see the extension in Windows Explorer. Type of file: TIF File (.tif)
I tried Open As and the message is as follows:
"Could not complete your request because the TIFF file uses an unsupported compression method."
I can't upload any files bigger than 4MB. Sorry.
You can use drop box and post the link here on the forum or perhaps Chris Cox will provide you with an email so you can send the file directly to him.
I have had issues with scans emailed by a Xerox WorkCentre 7855. I had scanned to a TIFF file. On my Mac I was not able to open the attachment to the email message with either Preview or Photoshop (19.1.3).
It reads (for Google search-ability):
The file “Scanned from a Xerox Multifunction Device.tif” could not be opened.
It may be damaged or use a file format that Preview doesn’t recognize.
Graphic Converter 10 opened it without a hitch.