Nice to hear from you again.
I reviewed the suggestions and have tried them all - I didn't delete the site from Site Manager but tried creating a new site with a different name and nothing worked. I also tried downloading filezilla and connecting using that and had a similar message
Status: Connection attempt failed with "EACCES - Permission denied". So, two different programs can't connect to the site with FTP. DW also can't connect to several other sites hosted by two different firms.
The site is hosted by GoDaddy so I went to the GoDaddy Control Panel and tried uploading a couple of files using their file manager and that worked. So it seems like the site is OK - GoDaddy tech support said they could connect using filezilla. Looks like the problem is in my PC somewhere as two programs can't connect using FTP. I have no idea where to look next. All I can think of is to uninstall DW then re-install from the original CD and not update it - ever as I'm pretty sure the update caused these problems. Do you have any other thoughts?
If you'd like to try I can PM you the ftp info.
I should add I also tried turning off the Windows Firewall (Win 7). No luck.
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If you've turned off all of your firewalls and still can't connect in either program, and GD is actually using YOUR current credentials to connect (I'm betting they aren't and they need to reset your ftp permissions), I would check for router/modem issues.
If you are connecting via wifi, and you don't have an all in one wireless router/modem box, try connecting your machine directly to your modem, bypassing the wireless router and see if anything changes. If not bring a laptop to a different network and see if you can connect there.
That will help rule out possible hardware issues on your local network anyway.
Thanks Jon. You gave me a clue when you said turn off all firewalls, I had turned off Windows Firewall and read somewhere else that when you do this it turns off all firewalls - which isn't true. Anyway I checked my Norton Internet Security and found it has something called "Smart Firewall". In the NIS settings there's an option to reset the firewall and when I did this the problem was solved.