5 Replies Latest reply on Sep 3, 2014 7:19 AM by Rietjeb

    Error when installing : FATAL: Payload 'Microsoft Visual C++ 2008 Redistributable Package (x64)

    etiennedao

      Hi,

       

      Impossible to dwnd Photoshop from creative cloud App.

      When ~40% of dwnd I get this msg "Error during installation"

       

      Can you help me please, please?

       

      More info :

      <PRE>Exit Code: 34

      Please see specific errors below for troubleshooting. For example,  ERROR:

       

       

       

       

      -------------------------------------- Summary --------------------------------------

       

       

      - 1 fatal error(s), 0 error(s)

       

       

       

       

       

       

      FATAL: Payload 'Microsoft Visual C++ 2008 Redistributable Package (x64) 8.0.0.15 {9B78FAB0-AC6B-11E0-8EF3-00215AEA26C9}' information not found in Media_db.

       

       

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      </PRE>