2 Replies Latest reply on Aug 29, 2014 7:14 AM by Felix2

    Problems extracting Lightroom5_6 upgrade files after download

    Felix2

      Hello!

       

      I've just completed installing a LR5 upgrade from a DVD disc.

       

      After this, I downloaded the latest update which in this case was Lightroom 5.6.

       

      My problem is that I am now unable to extract the downloaded update files.

       

      I just get a message from the installer telling me that there is a problem extracting some files and to check that there is enough memory on my computer. The message also suggest to check that I am authourized to use the target folder for the extraction.

       

      I've reinstalled LR5, I've tryed downloading a new update folder several times, I've tryed extracting it in different folders.

       

      There is enough memory and my computer system meets the requirements. (I'am the administrator of course.)

       

       

      Anybody has a solution?

       

      Thanks in advance!

       

      Felix

       

      PS below is an image of the message I get when trying to extract files (in swedish though).

       

      Untitled-1.jpg