I've just completed installing a LR5 upgrade from a DVD disc.
After this, I downloaded the latest update which in this case was Lightroom 5.6.
My problem is that I am now unable to extract the downloaded update files.
I just get a message from the installer telling me that there is a problem extracting some files and to check that there is enough memory on my computer. The message also suggest to check that I am authourized to use the target folder for the extraction.
I've reinstalled LR5, I've tryed downloading a new update folder several times, I've tryed extracting it in different folders.
There is enough memory and my computer system meets the requirements. (I'am the administrator of course.)
Anybody has a solution?
Thanks in advance!
PS below is an image of the message I get when trying to extract files (in swedish though).
Your screenshot shows the installer for LR5.5, not 5.6.
Do you have any ZIP-extracting software installed, such as 7Zip? The installer is a self-extracting archive and they can sometimes have problems if there's another version of the same extraction software loaded in memory.
And thanks for your tips!
I've actually tryed both the update 5,5 and the 5,6 with the same result and the screenshot just happened to be for 5,5.
I've now also tryed extracting the the updatefile using both winrar and winzip but the problem is that it is an exe-file (program file).
So no luck there and I dont know of any software that "extracts" / unfolds a program file. Do you know of any such software?