3 Replies Latest reply: Aug 31, 2014 9:44 AM by A.T. Romano RSS

    Der organizer in premiere elements 11 funktioniert nicht

    Reinhard und Steffi

      Trotz kompletter Neuinstallation

      zeigt der Organizer viele Datein mit ? an

      bevor fehlende Datein gesucht werden können

      stürzt das Programm ab

        • 1. Re: Der organizer in premiere elements 11 funktioniert nicht
          A.T. Romano Community Member

          Reinhard und Steffi

           

          What computer operating system is your Premiere Elements 11 running on?

           

          What is the problem that is causing you to reinstall Premiere Elements 11? Is the problem that

          each of the Elements Organizer 12 thumbnails has a question mark in it?

           

          Did you move, delete, or rename files/folders in the Elements Organizer 12 after you had imported

          the files into the Elements Organizer 12?

           

          Where are the originals stored on your computer - internal hard drive or external hard drive?

          How many entries are in the Elements Organizer 12 - how many video, how many stills?

           

          Let us start off by deleting settings files - first the one for the Elements Organizer 12 - assuming Windows 7, 8, or 8.1 64 bit.

          Local Disk C

          Users

          Owner

          AppData

          Roaming

          Adobe

          Elements Organizer

          12.0

          Organizer

          and in the Organizer Folder is the psa.prf file that you disable by renaming it from psa.prf to psa.prfOLD or by deleting it.

           

          Let us start here and then decide what next.

           

          Thank you.

           

          ATR

          • 2. Re: Der organizer in premiere elements 11 funktioniert nicht
            Reinhard und Steffi Community Member

            mit freundlichen Grüßen

             

             

             

            Reinhard Uhl

             

            Druckagentur Printpool

             

            Im Brühl 22

             

            71404 Korb

             

            Tel. 07151 1679125

             

            Fax 07151 1679480

             

            mobil 0163 5536333

             

            reinhard.uhl@gmail.com

             

             

             

            Von: A.T. Romano 

            Gesendet: Samstag, 30. August 2014 00:27

            An: Reinhard Uhl

            Betreff:  Der organizer in premiere elements 11 funktioniert nicht

             

             

             

             

             

            Der organizer in premiere elements 11 funktioniert nicht

             

             

            created by A.T. Romano <https://forums.adobe.com/people/A.T.+Romano>  in Premiere Elements - View the full discussion <https://forums.adobe.com/message/6685676#6685676>

            • 3. Re: Der organizer in premiere elements 11 funktioniert nicht
              A.T. Romano Community Member

              Reinhard und Steffi

               

              Thanks for the reply. I did not see the details of the problem that I requested. But, that might be my fault.

               

              Only now I saw a typing problem on my side. I started out writing "11" which is the version that you have and for some reason then typed "12".

              Everything in my post numbered 1 applies and is OK except wherever I typed "12" in that post, please see "11". The system is not allowing me to make the correction in the post itself at this time.

               

              Please let me know if you understand the correction to which I am referring. Looking forward to the answers to the questions in post numbered 1.

               

              Best wishes

               

              ATR