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CF Builder 2 license is not working for the upgrade to CF Builder 3. Suggestions?

New Here ,
Aug 29, 2014 Aug 29, 2014

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I purchased CF Builder 2 during a promotion a few years ago, and CF Builder 3 does not recognize that license number when trying to upgrade.  any ideas?

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Adobe Employee , Aug 29, 2014 Aug 29, 2014

Please check the pm sent to you. Hope this helps

Regards,

Anit Kumar

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Adobe Employee ,
Aug 29, 2014 Aug 29, 2014

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Kindly share the serial number in private message and we will validate the same.

Regards,

Anit Kumar

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New Here ,
Aug 29, 2014 Aug 29, 2014

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pm sent

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Adobe Employee ,
Aug 29, 2014 Aug 29, 2014

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Please check the pm sent to you. Hope this helps

Regards,

Anit Kumar

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New Here ,
Aug 29, 2014 Aug 29, 2014

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If anyone else has this issue, here is the reason.  I received CF builder 2 at a promo price for buying CF Server in 2011.  That license is not in the Adobe system as a full license.  Anit,was able to assist me in getting a correct license for CF Builder 3 from the licensing group, so my recommendation is to reach out to support!

Thank you again Anit!

Regards,

Bill

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