I installed Adobe Presenter 10 and Video Express on my Windows 7 PC with Microsoft Office 2013. The Adobe Presenter add-in works fine, but video express won't run either through PowerPoint or on its own. Why will the program not even open? All it says is Adobe Presenter has stopped working when I try to run the Video Express.
In case anyone else experiences this issue...
After three afternoons of working with IT support, the program never worked. The last guess by IT as to why the software didn't work was because my computer comes with 2 video cards (an integrated video card and a high performance video card). As such, they didn't recommend anything other than install the software on a different computer. I can't imagine this being the real reason since a lot of computers come with two video cards.
I bought a more powerful software option of a competitor and it runs perfectly on my computer. I returned Presenter 10 but there is no way to get my three afternoons back.
I cannot get Video express to work on 2 recent Presenter installations for faculty. I have never had this problem before. The video driver has been updated.
Please advise on a solution.