1 Reply Latest reply on Sep 2, 2014 1:17 AM by greule

    off line editing

    gaxxard
      • HI - I have been using lightroom mobile for a week with great results, however, every time I load a new set of photos, the download gets slower and slower. I have been stuck at 31 of 436 photos for about 8 hours. I have tried to clear the cache and start again, make a new set, restart my iMac and rest my iPhone 5 bit I am still mot getting any further. Is this problem unique? My modem is an apple express and works fine with Safari and everything else......
        • 1. Re: off line editing
          greule Adobe Employee

          This does not sound normal. Did you have the performance problems during the first i initial sync from Lightroom Desktop to Lightroom Mobile as well? What kind of edits did you trigger with the Lightroom Mobile app

           

          Could you please send me a LR Desktop diagnostig log  - best as a private message with a downloadable dropbox link.

           

          You can trigger the log via LR Desktop preferences -> Lightroom Mobile and when you hold down the alt key you will notice a generate diagnostic log button.

           

          Thanks

          Guido