1 Reply Latest reply on Sep 3, 2014 12:27 PM by maria__

    Flashplayer is downloaded and installed, but I can't open it.


      Hi there,

      I have a Macbook pro which is running Mac OS X 10.8.5 (64 bit), and I use the Safari browser. I've downloaded Flash Player, and the helper tells me that it has installed, although I can't find an icon or anything else to open it in my 'finder'.


      The only thing on my system that differs from the installation help guide, is that in my Safari-preferences option, it just has 'allow plug-ins' (selected) at the bottom of this box, and there is no option for 'allow java' as per your example. I even updated my Java version, and it tells me that this in installed too (version 7, update 67) , although I can't see that in finder either. Any ideas how to fix this?


      I've tried uninstalling and re-installing three times now with no success.