I was trying to download the creative adobe on my macbook.
I made a mistake and had to refresh the page but i already used my redemption code.
Now it says my code had already been used and i can't use it again which means i can't download the adobe pack...
best would be in my eyes you contact Adobe here Contact Customer Care and click throug the headlines. If necessary and for further questions use the chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
In addition two links
They to end in the question "Still need help? Contact us." (See above)