1 Reply Latest reply on Sep 2, 2014 7:46 AM by John T Smith

    Configurations Problem

    safedown

      Dear Community,

       

      if i want to open Photoshop CS6 (64-bit) it says to me that i should unistall the product and reinstall it.

       

      a word and a blow. again tried same window opened again.

       

      It tells me the same problem and "if the problem comes again i should contact the technical support"

       

      error code is 1.

       

      The same is happening if I want to open the Illustrator (64-Bit) or the normal version of Adobe After Effects.

       

      Everywhere the same problem.

       

      Please help me to fix it!

       

      Thanks a lot

       

      regards