1 Reply Latest reply on Sep 2, 2014 3:29 PM by Chris Cox

    No response from printer when printing a specific file from Photoshop CS6

    MoNeuharth

      I am printing from Photoshop to an Epson 3880 printer. I have a specific batch of files from a client that cause the print dialogue to immediately quit when requesting a print job, therefore never sending the information to the printer. With other files, I am able to print normally from Photoshop. After spending the morning on the phone with Epson, I isolated the problem to being with the file in Photoshop. These files were sent to me as PDFs and I converted them to PSDs. Having a hard time understanding this issue.

       

      Does anyone know what kind of file would cause communication between photoshop and the printer to cease?