1 Reply Latest reply on Sep 2, 2014 7:41 PM by A.T. Romano

    Premiere Elements 4 on Windows 7 shuts down when I try to create disk folder

    Dolly Jeane

      Loaded Premiere Elements 4 on a new computer running on Windows 7.  Previously used this software on Windows XP with no issues other than slow.  After creating a project and going to Share/Burn Disc I receive a message that Adobe Premiere Elements.exe has stopped working.  

        • 1. Re: Premiere Elements 4 on Windows 7 shuts down when I try to create disk folder
          A.T. Romano Level 7

          Dolly Jeane

           

          Are you getting any message about MPEG2 Activation?

           

          What are you trying to do....burn to folder Folder (4.7 GB) or burn to disc? There seems to be a conflict between your thread title "create disk folder" and body of reply "going to Share/Burn Disc".

           

          I have Premiere Elements 4 on Windows 7 64 bit, and it has been running OK for Share/Disc/DVD disc with the standard or widescreen presets.

           

          Are you having problems with the burn to folder as well as burn to disc? If you have not tried burn to folder, please try that and let us know how that works.

          Also, please tell us what the burn dialog shows in its Quality area for Space Required and Bitrate (with check mark next to Fit Contents to Available Space.

           

          Thanks.

           

          ATR

           

          Add On....

          What is your project preset?

          What are the properties of your source media?

          Do you have menu markers on the Timeline?