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1. Re: installation
Carl Sun Sep 2, 2014 7:28 PM (in response to otijames)What error message did you see? How did you download extensions? Windows or Mac? Please provide more details.
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2. Re: installation
otijames Sep 2, 2014 8:07 PM (in response to Carl Sun)error -603 ,downloaded trial through adobe add ons and windows 7
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3. Re: installation
otijames Sep 2, 2014 8:09 PM (in response to otijames)i try to update it and it keeps telling me to close bridge 5.1 even when i try to install the bridge cc is say the same thing
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4. Re: installation
Carl Sun Sep 2, 2014 8:40 PM (in response to otijames)We will create a private build and send to you later.
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6. Re: installation
shuo_yang Sep 2, 2014 8:51 PM (in response to otijames)We have sent a email to you, please take a look.
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7. Re: installation
otijames Sep 2, 2014 9:35 PM (in response to shuo_yang)didnt find any any extension manager installation
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9. Re: installation
shuo_yang Sep 2, 2014 9:49 PM (in response to otijames)Note that the "C:\Users\<YourUserName>\AppData" is hidden by default. You have to check "Organize"->"Folder and search options"->"View"->"Show hidden files, folders, and drives".
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11. Re: installation
Carl Sun Sep 2, 2014 10:44 PM (in response to otijames)The "Organize" is on the toolbar of Windows Explorer. You can also refer to Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7
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12. Re: installation
otijames Sep 3, 2014 11:47 PM (in response to Carl Sun)ok..i have done that..what do i do next please?
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13. Re: installation
Carl Sun Sep 4, 2014 12:08 AM (in response to otijames)Please send all files in "C:\Users\<UserName>\AppData\Roaming\Adobe\Extension Manager CC\Log" folder to exman.beijing@gmail.com.



