I bought Premiere elements 12 several months ago, installed it and used. Now, two weeks ago my pc (laptop) with the program was stolen. I intend to buy new PC and install Elements again since I have installation disc and serial number. Do I have to activate/deactivate anything, register etc or I just have to put installation disc into computer and type in serial number? i understand that you can only install program two times. Is there a way to deactivate program on my stolen computer?
This is a modification of the prior link that should get you directly to an available chat panel
Based on a recent thread report, I am not sure how Adobe will handle your request. It very well may tell you
to contact them again when and if you purchase a new computer and have trouble installing this purchased Premiere Elements with serial number because
of the purchased serial number was found to be activated on more than 2 computers.
We will be watching for the outcome.