It seems that Lightroom mobile is not possible (except 30-day trial) to get for standalone desktop license of Lightroom 5. If this is true, how can I get refund of Lightroom 5 license, when buying the cloud license? It would be fair to allow this refund, since if I would have known this limitation, I would have taken directly the cloud license (if that was available in Dec 2013?). After all, in the cloud license/subscription, the Lightroom version 5 is the same as I have now on my PC as a standalone.
So how I can I start using the Lightroom mobile without paying for the Lightroom 5 twice? (when already having the full license for the standalone Lightroom 5). If it is only available via the Creative cloud subscription, how I could convert/get refund this full Lightroom 5 license into a Creative cloud subscription?
This is a User to User forum.
You would need to contact customer service and plead your case there. If you are more than 30-60 days out since purchase, I wouldn't be too hopeful.
James, Lightroom mobile is included as part of the following Creative Cloud membership plans:
If you have access to Lightroom 5 via your Creative Cloud membership, then you have access to Lightroom mobile.
Since Lightroom mobile is a service, it is available only via membership plans. Lightroom 5 perpetual license does not include access to Lightroom mobile.
For more details, check Adobe Lightroom mobile – FAQ
For any refund query, you can Contact Customer Care