4 Replies Latest reply on Sep 4, 2014 6:49 AM by ek_wyk

    trying to install copy of Lightroom 5 on laptop.  Will not accept serial number

    ek_wyk

      I am trying to install a copy of Lightroom 5 on my laptop.  I have downloaded the program and am trying to activate the license.  It will not accept my serial number found in my Adobe account list of products.  I have installed a 2nd copy on the laptop before, but am trying to up date it.  I understand that the license allows installation on 2 devices.  What should I do now?