1 Reply Latest reply on Sep 4, 2014 9:06 AM by gkaiseril

    Hi. I use Adobe Acrobat XI pro to make a PDF ebook embedded with audio. It works really well on my computer-I can read the book and hear the auto play mp3. The problem is, when I send it to my customers, they have difficulty hearing the audio. A few of th

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      1. Hi. I use Adobe Acrobat XI pro to make a PDF ebook embedded with audio. It works really well on my computer-I can read the book and hear the auto play mp3. The problem is, when I send it to my customers, they have difficulty hearing the audio. A few of them say they have Flash player on their PC and somehow they still can't hear, some say their Google Chrome browser tells them they've already got one flash player while they try to download one. For me, I had to download two versions of Flash player to be able to access to the audio. I don't know what the problem is, is it because it's the latest version of Adobe Acrobat XI pro that people with older version of Adobe reader or flash player can't open it properly? Or is it something else? How can I make sure every customer with different system can access to my books? Hope to hear from you ASAP! Thank you very much.