I've installed, entered the serial number and registered Adobe Lightroom 5 on my MacBook Pro (2,6 GHz Intel Core i7).
When I click on the software icon it take me back to entering a serial number and to register. When I check the associated software to my Adobe ID, Lightroom does not show up.
What can I do?
Is it a perpetual light room or light room CC, if it LRCC then it should not ask for serial number.
you can try to follow the steps in
Hope it helps you.
We have checked the details for your account, we couldn't find any order for lightroom either. Could you please share the below mentioned details in a Private Message, so that we can help you further?
Alternate Email Addresses:
Serial Number :
[Important note] : please do not share any of the above information publicly on this post.
I've solved the problem through changing permissions on my hard drive. Thank you