0 Replies Latest reply on Sep 4, 2014 11:51 AM by meganlena32

    Licensing trial, not recognizing serial number

    meganlena32 Level 1

      I downloaded a trial of Lightroom 5 and have now purchased it from Amazon. I have tried to license the trial, but when I do it says that the serial number is invalid. Why is this? The only thing that I can think of is that I purchased a CD but downloaded the trial from Adobe's website. I was able to register my product on Adobe's website so I know that the serial number is valid.