1 Reply Latest reply on Sep 4, 2014 1:00 PM by station_two

    CS6 hangs up at "Finding System Profiles".


      Desktop is Intel Core 2 Q6600 with 8 GB ram. Operating system is Vista Home Premium.  If I power down a couple of times to reboot the program will eventually load. This is happening more often recently. I haven't added a anything new as far as software or downloads are concerned.


      Any suggestions would be GREATLY appreciated.



        • 1. Re: CS6 hangs up at "Finding System Profiles".
          Level 5

          One of your profiles could have become corrupted.



          If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, such as total installed RAM, scratch file HDs, video card specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.


          A screen shot could be very helpful too.


          Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers: