1 Reply Latest reply on Sep 4, 2014 12:55 PM by John T Smith

    Download problem of applications

    TOSHI700211

      I have a problem with downloading the applications.

      I have successfully already downloaded Photoshop CC, Lightroom5, Muse CC, but I can not download any other applications due to the error.

      If I click on "Contact Customer Supprt",  the following message shows up.

       

      Exit Code: 15

      Please see specific errors below for troubleshooting. For example, ERROR:

       

      -------------------------------------- Summary --------------------------------------

      - 0 fatal error(s), 0 error(s)

       

      Does anyone know how to solve this problem?

       

      It would be highly appreciated that if you could help me out.