Try using the AICC.htm file instead of index.html.
I do recall that presentations set to AICC reporting wouldn't play locally, but I can't seem to find any discusssions around that. If I do I'll post a link here. Have you tried publishing the presentation to a server and seeing if it plays back correctly?
Thanks for the suggestion. Unfortunately, Presenter 8 and 10 will not publish and play with AICC selected. I tried on different machines. I also tried sending the zip file to our LMS admin and he also got a stalled loading screen (despite trying many things).
As luck would have it, my colleague has Adobe Presenter 7 (her hardware, OS and updates are otherwise identical to mine) and it works like a charm! I can even create a presentation using a newer version and send it to her to have it published. It's kind of a pain, but at least it works.
I am still dying to know why AICC will not work with Adobe Presenter 8 and 10. Any suggestions?
AICC enabled content do not play locally. When placed on AICC server it should play fine.
It is supported in both Presenter 8 and Presenter 10.
Could you please share the packaged presentation you are trying to play on AICC server .
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Adobe Presenter Engineering Team