1 Reply Latest reply on Sep 5, 2014 12:25 AM by Mylenium

    Element 3D installation issues

    giofromgeorgia

      I'm having error codes with installing Element 3D 1.6 and the Metropolitan Pack to After Effects CC 12.

      Element 3D was installed and was running fine until I uninstalled AE CC v12 and upgraded to CC 2014 (v13), however Element 3D wasn't installing into CC 2014. So I reinstalled AE CC v12 and now getting two Error Codes.

       

      Error Code: 64

      and

      Error Code: 1020

      Can anyone help me with this matter? I would like to solve the issue quickly.

      Thank you

      Giorgi Apysisuri

      homepage: http://run-3.com