1 Reply Latest reply on Sep 5, 2014 11:46 AM by A.T. Romano

    ok first off to get help with this program is a pain! But my question is my program just freezes all the time i meet the requirements so idk why its doing this

    bschmitmvcl

      I need help with my video editing program.  I try to edit my video and it freezes i can hear the audio but the video dont move

        • 1. Re: ok first off to get help with this program is a pain! But my question is my program just freezes all the time i meet the requirements so idk why its doing this
          A.T. Romano Level 7

          bschmitmvcl

           

          The answers will be in the details.

           

          1. What version of Premiere Elements are you using and on what computer operating system is it running?

          2. What is being set for the project preset for your project? (See Edit Menu/Preferences/Project Settings.)

          3. What are the full properties of what you are putting on the Timeline, what effects, titles, transitions are you applying to the content?

           

          4. What is the description of your computer resources - installed and available RAM, free hard drive space, processor and clock speed, etc?

           

          Also. When you are previewing the Timeline content in the Edit area monitor, is there a red line (Premiere Elements earlier than 11) or orange line (Premiere Elements 11 and 12) over that Timeline content?

           

          What is you intended export for the Timeline content?

           

          Latest version of QuickTime installed on computer with Premiere Elements?

           

          Running the program from User Account with Administrative Privileges and run with Run As Administrator applied?

           

          Please review and consider. Based on your reply, we can decide what next.

           

          Thanks.

           

          ATR