0 Replies Latest reply on Sep 5, 2014 11:54 PM by aquanhong

    Does not load pictures from card


      I recently upgraded to Lightroom 5.6 and ever since then, I insert card into the card reader, pics are recognized in the software and then the pics are not downloaded and have to reinsert the card.  On one occasion, 2 pictures were downloaded.  Also now the software cannot communicate to Adobe with updates.  Error comes up that I am not connected.  Even with the firewall off.

      All of these worked previously. 

      Tried loading a previous version and the same errors ore now occurring.  Multiple reinstalls without help


      Any thoughts.


      Running Windows 7 Ultimate