3 Replies Latest reply on Sep 6, 2014 10:45 AM by A.T. Romano

    Looking for Windows files on a Mac

    AquaRidder

      On my Macbook Pro OS X 10.9.4 Processor 2.7 GHz Intel Core i7 Memory 16 GB 1600 MHz DDR 3 when starting a existing project I get a message about a file the program is not able to load.

      So it asks me to point the location. The question is as follows: Where is the file 'C:\Program Files\Adobe\Premiers Pro 1.5\Presets\Textures\Business Title_7.tga'?

      I'm using a Mac and when I search for the file it's not on my computer.

      It's looking for a file in a curtain folder.

      Could you give an advise what to do?

        • 1. Re: Looking for Windows files on a Mac
          A.T. Romano Level 7

          AquaRidder

           

          What version of Premiere Elements are you using on your Mac computer?

           

          Do you ever get this

          Where is the file 'C:\Program Files\Adobe\Premiers Pro 1.5\Presets\Textures\Business Title_7.tga'?

          when you open a new project or do you get this message only when you go to open an existing project?

           

          If only for existing projects, then please tell us if this existing project was created with title templates and/or Instant Movie themes.

          If so please detail.

           

          If you click "Skip" to the "Where is the file....?" message, does your project open without problem? And if so, do you see any missing media

          displays in the workspace? And if so where?

           

          We will be watching for your follow up.

           

          Thanks.

           

          ATR

          • 2. Re: Looking for Windows files on a Mac
            AquaRidder Level 1

            Hello A.T. Romano,

             

            I’m using Adobe Premiere Elements 12

            Version 12.1 (20140225.12.1.620828)

             

            I get the message when opening an already made project in which I added a Title.

            In the ones without a title I don’t get the message.

            So it is something connected to the use of titles.

            I used RedBulbs as a title.

             

            When I click ‚Skip’ or Offline my project opens correctly and I don’t miss any media. Even the title part is OK.

             

            I hope this describes the problem enough and hopefully you can give me some advise.

             

            Best regards,

            Rob de Ridder

             

             

            Op 6 sep. 2014, om 17:30 heeft A.T. Romano <forums_noreply@adobe.com> het volgende geschreven:

             

             

            Looking for Windows files on a Mac

            created by A.T. Romano in Premiere Elements - View the full discussion

            AquaRidder

             

             

            What version of Premiere Elements are you using on your Mac computer?

             

             

            Do you ever get this

             

            Where is the file 'C:\Program Files\Adobe\Premiers Pro 1.5\Presets\Textures\Business Title_7.tga'?

             

            when you open a new project or do you get this message only when you go to open an existing project?

             

             

            If only for existing projects, then please tell us if this existing project was created with title templates and/or Instant Movie themes.

             

            If so please detail.

             

             

            If you click "Skip" to the "Where is the file....?" message, does your project open without problem? And if so, do you see any missing media

             

            displays in the workspace? And if so where?

             

             

            We will be watching for your follow up.

             

             

            Thanks.

             

             

            ATR

             

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            • 3. Re: Looking for Windows files on a Mac
              A.T. Romano Level 7

              AquaRidder

               

              Until we figure out why the selection of that TItle Template is triggering the message

              Where is the file 'C:\Program Files\Adobe\Premiers Pro 1.5\Presets\Textures\Business Title_7.tga'?

              Please use the "Skip" method workaround to enter the project and continue in the project.

               

              Besides the reference to Premiere Pro in the message, please note that Premiere Elements 12 does not, like some earlier versions, support

              a file with the tga file extension.

               

              I am strictly an Elements Windows user so I am not sure where the Red Bulbs_title file would be located on Mac. In Windows 7, 8, or 8.1 64 bit

              it can be found

              Local Disk C

              Program Data

              Adobe

              Premiere Elements

              12.0

              Online

              Title Templates

              All_Lang

              General

              Red Bulbs

              Please look in the Red Bulbs Folder (if you can find it on the Mac) for "Business Title_7.tga" or "RedBulbs_title.png".

               

              This type of question has been asked before without resolution.

               

              Let us see what we can do.

               

              Thanks.

               

              ATR