7 Replies Latest reply on Sep 7, 2014 12:40 AM by gener7

    Neither CS4 or CS6 will let me open .cr2 files

    ainsophd Level 1

      Hi,

       

      I purchased a Canon 6D earlier this year, and have had no issue opening .raw's on my laptop, which went dead recently. I'm using a Windows Vista 64-bit HP desktop now (I know) and can not get them to open. I can view them in Windows Previewer, just not in either version of PS.

       

      I downloaded the DNG converter, and that won't even recognize the .cr2's. I downloaded a few different Camera Raw updates for my system, replacing the previous version properly, and they still will not open. I've read uninstalling PS MAY help, but that would pretty much take all day, and I'd like to make sure that's my final option.

       

      Any help would be GREATLY appreciated.

       

      Thanks guys!