6 Replies Latest reply: Sep 14, 2014 9:35 AM by KathiHR RSS

    Why are all of my PDF files suddenly showing as a grey screen?

    KathiHR

      Windows 7 Pro, SP 1

       

      PDF displays as grey screen in Windows Explorer. 

      PDF icons appear grey.

      Adobe Reader XI v. 11.0.08 opens PDF files as a grey screen

      PDF will print correctly

       

      I've used Adobe Reader for years and am flummoxed that this has suddenly happened.  I cannot view anything but this grey screen - pretty useless.