2 Replies Latest reply on Sep 7, 2014 2:26 PM by John T Smith

    How to get the redemption code or serial number to activate CC subscription?

    gigiedu

      Hello, my Creative Cloud free-trial has expired and now when I open a product it is asking me for a serial number to activate it. So, the system is not recognizing my Creative Cloud subscription! Then it asks me to redeem a redemption code with a redemption code, but I do not have a redemption code. How can we solve this so I can continue using my products? Thanks!