cfcharting not working cfmx7.0.2

[cutie369]

Hi we recently started using our development server again and we noticed that cfcharting was not working. I tried applying the hot patch. http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb400074
I also made sure that I had a mapping in the administrator pointing to the CFIDE folder which is in our web site root.

I tried placing a 0 length GraphData.cfm file. I also verified that the JS file is in CFIDE/scripts/CF_RunActiveContent.js
None of these methods seemed to work. We were having the same problems on our production machine but we are running W2003 on producttion and W2K on development. We also get a JavaScript error saying object expected. It does not work in any browsers. Here is the link to the bad page. http://surveys.tms-hq.com/chart.cfm

The Code works fine in production as you can see.
http://www.tms-hq.com/chart.cfm

I need to solve this. Any help would be most appreciated.

[Newsgroup_User]

this directory does not seem to be there...
http://surveys.tms-hq.com/CFIDE/scripts/
or
http://surveys.tms-hq.com/CFIDE/GraphData.cfm
You need at least the first one.
HTH
--
Tim Carley
www.recfusion.com
info@NOSPAMINGrecfusion.com

[cutie369]

Are you saying that the ColdFusion mappings to CFIDE will not work? I tried creating this folder in the root of my web site but this is not where CFIDE should go. Your solution does not work for this.

[cutie369]

Is there anyone out there that can please help me solve this?

[cutie369]

I just did some experiments which is starting to shed some light on perhaps the cause of this cfchart problem on dev. Well, I copied the same file to this dev site and it works. http://helpdesk.tms-hq.com/lighthouse/chart.cfm

However this dev site it does not work on
http://dev.tms-hq.com/chart.cfm

Nor this dev site
http://surveys.tms-hq.com/chart.cfm

I suspect something is going on in IIS but I am not sure how to correct it.

[Newsgroup_User · Accepted solution]

Try adding IIS virtual directory mappings to the CFIDE folder to your
sites. Adding the mappings in CF administrator will not help IIS find
the necessary javascript files.

HTH,
Carl

cutie369 wrote:
> Hi we recently started using our development server again and we noticed that
> cfcharting was not working. I tried applying the hot patch.
> http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb400074
> I also made sure that I had a mapping in the administrator pointing to the
> CFIDE folder which is in our web site root.
>
> I tried placing a 0 length GraphData.cfm file. I also verified that the JS
> file is in CFIDE/scripts/CF_RunActiveContent.js
> None of these methods seemed to work. We were having the same problems on our
> production machine but we are running W2003 on producttion and W2K on
> development. We also get a JavaScript error saying object expected. It does
> not work in any browsers. Here is the link to the bad page.
> http://surveys.tms-hq.com/chart.cfm
>
> The Code works fine in production as you can see.
> http://www.tms-hq.com/chart.cfm
>
> I need to solve this. Any help would be most appreciated.
>
>

[cutie369]

Carl, you were absolutely correct. I did this fix this morning and it worked correctly.

Thanks!

[SafariTECH]

Assuming this is your own server, I would like to suggest that you actually make a second copy of the CFIDE directory somewhere else on the machine ... removing the ADMINISTRATOR folder(s), and link to that one.

By creating a virtual directory to the real CFIDE directory you are opening up a path for access to the ADMIN. If you get rid of the ADMIN folders then the only things that virtual directory can control are related to the pre-defined scripts required by things like Flash forms, charting, etc.