I use mac but i have same error and i can't fix it
did either of you ever get to the bottom of this?
i am on a mac... cs5 b4bit... extended...
To be honest, its been so long that i'd actually forgotten whether the issue was fixed, just went through the process here to check...
That'll be a no then, thanks Adobe.
We're getting kinda tired of the Beta nature of the CC suite here in my department at work. Our internet speeds are currently not great and so having to download so many updates is a bit of an issue. Is there any other way to download updates remotely? That is to say on a different machine than the install of After Effects? Could I perhaps download update files at home, put them on a USB drive and bring them in?
Yeah, I'm getting this now in CC 2015. I second what you said -- it's annoying that every release feels like a Beta and every release seems to break things that worked in previous releases. SOMEONE FROM ADOBE PLEASE COMMENT.
I have the same problem on after effects CC (13.7.2) on my mac (OS X 10.10.5). I have tried to desinstall re-install but nothing to do it doesn't work!
Have you found a solution?
Still getting this two years later in 2015.3. Did anyone find a workaround?
PS. Starting to think the fault could be with Photoshop as neither the 3ds or dxf file it generates look complete.
I'm having a different issue with a .vpe file exported from Photoshop.
It imports into After Effect CC2015.3 with no error messages however when I open the comp, all I can see is a blank screen...
I have the camera, the parent and the 4 pngs. When I double click a png, I can see there is picture information on each piece, I just can't see it in the comp. Tried rotating the camera/scaling the parent null - no luck.
The pixel size of the original photo was 5000 × 2813 at 72dpi and RGB colourspace.
Any new suggestions would be most welcome - I'm a little stumped and this project has a tight deadline.