6 Replies Latest reply: Sep 15, 2014 3:11 AM by moszapy1

MpjSingleSource Error publishing from FM12 in TC5 to webhelp

Paperless2k Sep 8, 2014 10:08 AM

Just after initiating a publsh in FM12 to Webhelp I get an error window with MpjSingleSource in the Caption and an exclamation triangle in the body but nothing else.

What is this error and how do I fix it? It looks as if there was a problem with RoboHelp 6 but nothing since. Clicking on the OK button stops the publishing process.

1. Re: MpjSingleSource Error publishing from FM12 in TC5 to webhelp

moszapy1 Sep 12, 2014 2:10 AM (in response to Paperless2k)

Did you try with fresh small document ?
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2. Re: MpjSingleSource Error publishing from FM12 in TC5 to webhelp

Paperless2k Sep 15, 2014 12:50 AM (in response to moszapy1)

Thanks for your question.
Yes. I published as a Responisive HTML5 first and that worked fine.
I have reduced the document to a two file book consisting of 12 pages when pdf'd and that works fine in HTML5. Note that this is a small document in our terms. The original document was 100+ pages which is still small by our terms.
When I try the WebHelp publish the error comes up when the feedback says it is loading settings.
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3. Re: MpjSingleSource Error publishing from FM12 in TC5 to webhelp

moszapy1 Sep 15, 2014 2:14 AM (in response to Paperless2k)

To sum up, you can generate Responsive HTML5 but not WebHelp with same document ?
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4. Re: MpjSingleSource Error publishing from FM12 in TC5 to webhelp

Paperless2k Sep 15, 2014 2:16 AM (in response to moszapy1)

Exactly right.
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5. Re: MpjSingleSource Error publishing from FM12 in TC5 to webhelp

moszapy1 Sep 15, 2014 3:09 AM (in response to Paperless2k)

We are unable to repro it. This can be document specific.Can you please share your small document with us. You can upload it to dropbox and share the link with mdsameer87@gmail.com

Thanks,
Mohd Sameer
Adobe RH team.
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6. Re: MpjSingleSource Error publishing from FM12 in TC5 to webhelp

moszapy1 Sep 15, 2014 3:11 AM (in response to Paperless2k)

Also please share your setting file(sts).

Thanks.
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MpjSingleSource Error publishing from FM12 in TC5 to webhelp

1. Re: MpjSingleSource Error publishing from FM12 in TC5 to webhelp

2. Re: MpjSingleSource Error publishing from FM12 in TC5 to webhelp

3. Re: MpjSingleSource Error publishing from FM12 in TC5 to webhelp

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5. Re: MpjSingleSource Error publishing from FM12 in TC5 to webhelp

6. Re: MpjSingleSource Error publishing from FM12 in TC5 to webhelp

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