What operating system are you using?
I use Windows 7 pro
You need to adjust the resolution settings.
This was a known issue and please refer the following help document for solution.
Hope this helps.
thank you so much! It works.
And the second problem? You see what it can come: I can not install updates. Every time I try, it crashes before the end of the installation with the following message:
"The installation of the following updates failed. If you want to install, correct the problems below, then try again.
Adobe update InDesign CS5 7.0.4
An error occurred while downloading the update. Quit and try again later. "
The problem recurs every time when I get to the download.
Are you working through Help > Updates... or downloading manually from the updates page at Adobe.com? Whichever, try the other method.
I just tried manually. it works. Everything is ok! Thank you.