Please send us the crash details. You can get this by following the below process:
When ADE crashes, it throws a "ADE 3.0 has stopped working" dialog box.
Click on the "View Program details" drop down.
Copy/ Paste the entire content here.
The only dialog box that appears is the one I described, with the [Debug] and [Close] options. As described in my original post, choosing Debug simply brings me back to the same dialog box after a brief interlude. There is no "Program Details" link or drop down. You may need to revise your support documentation to reflect recent changes to the program's interaction with the host OS.
I did find details in Windows' Reliability Monitor (which captures details typically stored in the event log):
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Adobe\Adobe Digital Editions 3.0\DigitalEditions.exe
Problem Event Name: AppHangB1
Application Name: DigitalEditions.exe
Application Version: 188.8.131.52
Application Timestamp: 535a4005
Hang Signature: be5f
Hang Type: 134217984
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1033
Additional Hang Signature 1: be5ffddd49dfa912aed9489f63600111
Additional Hang Signature 2: cd8b
Additional Hang Signature 3: cd8b4cdbe6d8278ea7e3471b5309c4de
Additional Hang Signature 4: be5f
Additional Hang Signature 5: be5ffddd49dfa912aed9489f63600111
Additional Hang Signature 6: cd8b
Additional Hang Signature 7: cd8b4cdbe6d8278ea7e3471b5309c4de
Bucket ID: e671ec05d6d786f51fc2bbd43d25f9d3 (50)