1 Reply Latest reply on Sep 9, 2014 5:30 PM by John T Smith

    Media Cache Not Found Error in Mavericks

    velanche Level 1


      In OS X Mavericks, I am trying to create a custom user template as part of an image to use on lab machines.


      I have everything working the way I like, even the preferred Adobe CC applications. In Premiere Pro CC, however, I have an issue. If a new user creates an account at login (or if we do it, for that user), the template appears with all of our desired settings. However, the user launching Premiere Pro CC for the first time will get a "Media Cache Not Found" dialog box and error. The error points to a path used during the template's construction that does not exist with new users. The information has to be cached somewhere, and I'm trying to make sure that I find the right files so that they can be deleted before moving the dummy template to the proper location in OS X's System library.


      Any suggestions on how best to handle this would be greatly appreciated; thank you!