1 Reply Latest reply on Sep 9, 2014 8:19 PM by John T Smith

    I can't update creative cloud

    AnnoyedArmadillo

      I can't open Creative Cloud.

      I log in and it tells me there is a new version of creative cloud. I click on update and it just shuts down creative cloud.

      I re-open creative cloud and it asks for a proxy password. I don't know what this means. I just try logging in using my Adobe login and it then asks me to log in using my Adobe login. Then it shuts down saying there is Update to creative cloud available on my bottom task bar. I click on that icon and it just tells me again that there is an update available.

      Nothing is happening...

       

      I am on a network and I have tried logging into just my computer but the same thing is happening.

      Help!