I concur with pixelbruin. Past Academy of Art students were told we would have CS6 indefinitely. They have canceled all serial numbers, we can't access the programs, our work is being held hostage.
Pixelbruin says the promise was in writing, in message Academy of Art Cancels CS6 for all current and PAST students. I don't want the cloud. I've been robbed!
That being the case, and unless there is an Adobe employee signature on that written promise, there is really nothing Adobe can do... certainly nothing anyone in a forum can do
I do not have an address for Adobe, but I'm sure Google can find the Corporate address for you... which would be a better place to write than in this forum where Adobe executives will never see your message
But, that is only my opinion as another user... Adobe staff do read some of the forums, some of the time, so maybe an employee will come along and say something else