Hoping someone can please help me. I purchased a set of Lightroom presets from Adobe Addons https://creative.adobe.com/addons/products/2790?display=whereToFind#.VBADhPldVWU. I have downloaded it and installed it via Extension Manager as per the instructions, but it just does not appear in Lightroom. Elsewhere I have read that you don't use Extension Manager for Lightroom. but this is what was instructed and I cannot see any other way to unzip the package file in order to manually install the presets into Lightroom (which I do know how to do). This is the first time I have purchased presets via Adobe. I've always got them straight from the developer before.
Panic over. I have emailed the presets developer and he has sent me a zip file that I have installed manually. I'd still quite like to know the answer though, in case I purchase anything through Adobe Exchange in the future.
I have the same problem, I have also emailed the presets developer. I wait.